Dear Valued Customers,
We want to address a recent issue with our hybrid rubber and leather soles. Some of you experienced the rubber layer detaching, and we truly apologize for any inconvenience caused.
We have taken swift action to resolve this issue by enhancing our production process. We've improved the adhesive quality and now implement rigorous manual testing to ensure durability and reliability.
For customers who have experienced this issue, we have proactively reached out and provided solutions to ensure your satisfaction. If you encounter any problems, please contact us, and we will be happy to assist you.
We are committed to providing the highest quality products and appreciate your understanding and support.
Thank you for being a part of the WoodChuckSato community!
Warm regards,
The WoodChuckSato Team